This article explains the different types of surcharge that can be applied to credit card fees in Dash.
The DashPay setup modal
An association can enable credit card payments in Dash through their organisation profile, under "Finance".
Within this modal, there are options to add a "Surcharge Percentage" and/or a "Surcharge Whole Amount". These figures are calculated and added to an application's total prior to payment, and can help an organisation cover any relevant merchant fees.
These fields can be set to zero if your association wishes to cover merchant fees internally (i.e not pass onto appliers).
Dash default surcharge
Dash's default surcharge takes the whole amount surcharge, and adds it to the percentage surcharge.
Unless the platform has had this calculation adjusted, this is the default way that surcharges are calculated.
Please note: The School Sports Unit currently has the Stripe Surcharge Calculation configured.
Stripe surcharge calculations
Dash have developed an opt-in surcharge calculation unique to Stripe. This overrides the default behaviour of adding the fixed fee and percent configured in Dash to reproduce the fees Stripe charges to use their gateway.
More information on passing on Stripe fee can be found here.
Please note: We have identified issues within Stripe rounding of GST where particular instances may result in 1 or 2 cent inaccuracies. This is estimated to happen with 2% of values.