This article is designed to help an admin through the process of communicating with all applicants for an intake.
Sending an email or SMS.
If you'd like to send all users who have an active or cancelled application in an intake, you can do so with the "Send communication" button.
This will open a pop-up which you can enter an email or SMS communication into. See below for an example:
If you wish to see how your email will be received, you can elect to send a preview to yourself by ticking "Send preview" and entering your own email address or phone number in.
If you click "Do not send. Perform dry run test." you will receive a notification across the top of the window stating how many recipients in the intake there will be.
Sending a preview or doing a dry run will not wipe your message.
Please note: Withdrawn or rejected applicants will not receive an email or SMS from these communications.
Postponing or cancelling an intake will provide you a separate opportunity to communicate with your appliers as you commit the postponement or cancellation.