Organisations will not automatically be set up to accept card payments. To do so you will need to speak to your financial provider to discuss the options of moving forward with Commwebb.
Once you have finalised the details with your financial institution you will need to make an enquiry with support@dashhelp.zendesk.com so this can be set up for you.
You may also need information about setting up offline payment options and reconciling payments using the offline pay.